Contact us

As Santa’s official partner to Make Christmas Magic, the PNP team loves working with journalists around the world to share compelling and heart-warming stories.

If you’re a member of the media and would like to talk, please send an email to

Only media inquiries will receive a response. If you’re a PNP Customer and have a question about the site, please visit:

About PNP

  • 2008 Founded
  • 250M+ Video Views
  • #1 Santa App App Store & Google Play
  • 4.7+ App Store Rating
  • 15M+ App Installs
  • Headquarters Santa's Village
  • Users Located in Nearly Every Country

About PNP

Portable North Pole (PNP) site allows Santa to send personalized video messages to children and adults all around the world. More than 200 million video messages from PNP digital platforms have been viewed by Santa fans since its launch in 2008.

Portable North Pole is built on a platform of sharing magical moments with friends and family. Not only do they amaze children and entertain adults, they're free too! On top of that, you can buy Premium content with a Video Pass or Magic Pass to get more Santa screen time, extra personalization options, interactive video content, multi-name scenarios and more!

How it works?

PNP is available on, as well as mobile phones and tablets via a free downloadable mobile application. This app is compatible with Apple's devices (iPhone, iPad, iPod, Apple TV) as well as most Android phones and tablets.

The PNP mobile app features access to Free and Premium videos, exclusive games in the Kids’ Corner, synchronization with your own account on the web and much more. You can take the magic of PNP with you everywhere you go!

We Give Back

By partnering with children’s hospitals across the world, PNP has made the lives of sick kids a little brighter. Our hospital program donates up to 5% of every Web transaction directly to participating hospitals.

We’re Kid Safe!

Our website is certified COPPA-compliant (Kidsafe) because PNP is designed and built for kids! When your children discover the magical world of Portable North Pole, Santa’s Village and the Polar Ranch, it will be in a worry-free environment; so you can focus on enjoying the look of amazement in their eyes. (child experience) is certified by the kidSAFE Seal Program.

Noteworthy Media Mentions

  • The New York Times
  • Today
  • Hallmark
  • Fox & Friends
  • Marylyn
  • BuzzFeed
  • Rachael
  • Fox News
  • TeleMondo

“SHOUT OUT FROM SANTA! It’s a special Christmas greeting. The Portable North Pole app makes it possible to send personalized messages straight from the Big Guy.”

“Naughty or nice? I loved it! That is the cutest thing!”

“Santa Claus can send a personalized video message, even better than a letter!… A highly personalized cinematic experience! The reaction recorder feature creates a keepsake that will last forever.”

“One of the most popular Santa sites and mobile apps, lets parents personalize videos for their child by choosing from a number of scenarios at Santa’s workshop, aboard his sleigh or inside the traffic control center.”

“Creates traditions with your kids, which is super great! Kids get the video and it’s just delighted! It’s fantastic and it’s so interactive.”

“Portable North Pole is a great first stop. The first thing to do is make a custom Santa video for the kids. Pop in their name, age, a picture and more.”

“You want your kids to do what you tell ‘em to? Show one of those videos, and tell them Santa can see them 24/7 through the little camera he put in every single iPhone in the world.”

Download our Press Release and Brand Assets

Thank you for your interest in PNP. We trust that you will find all relevant information, images, logos and more here.