Their Christmas Journey starts here
Make every moment magical with a Christmas Journey of personalized Santa videos, calls, live chats, and stories, all ready in minutes.
Portable North Pole Q&A
Portable North Pole, or PNP, is a Christmas platform where families create personalized experiences from Santa: video messages, phone calls, live conversations and personalized audio bedtime stories, each one shaped around your child. It runs on the web and on the free iOS and Android app, and it's been part of families' Christmas around the world since 2008. With over 350 milions videos views, PNP is clearly the world leader and also the webstite is Kid Safe seal for multiple years.
Four kinds of magic, really. You can make a personalized Santa video message, set up a recorded or live phone call from Santa, have a two-way Talk to Santa conversation, or create a personalized audio bedtime story narrated by Santa. Each one is built around your child's name, photos and little details, some messages have over 20 personalizations included in one message
PNP offers both FREE trial messages as well as Premium Videos and Calls. Both follow three simple steps. Pick the video, call, story or live chat you want, personalize it with details about your child like their name, age and good behaviour etc., then press play or schedule it to arrive. Most experiences are ready within minutes, on whatever device you're using. New in 2026, PNP also offers the Christmas Journey, where users fill our 1 personalization form and then PNP takes care of creating 10+ personalized experiences scheduled throughout the season.
PNP has been making Santa magic since 2008, long before the wave of automated Santa video generators. What sets it apart is the mix of deep personalization, real cinematic footage of Santa and his village, and genuine storytelling, so the moment feels made for your family rather than mass-produced. That is how PNP became a worldwide leader, with hundreds of millions of Santa experiences created for millions of families and more than 850,000 five-star reviews. It's a Christmas tradition people trust
Yes. PNP is built for children and families, with privacy and safety at its core. You stay in control of the details you share, and any story or conversation can be read and approved by a parent before your child ever sees it. The Portable North Pole website is sealed and secured by certified KidSAFE for over 10 years.
You can start for free with a trial Santa video. The Premium experiences, longer videos, calls from Santa, live chats and bedtime stories, are unlocked one at a time or with a Magic Pass that comes with credits for some extra special Premium experiences and covers all the kids on your list. Free trial videos are usually available up to December 19.
PNP works right in your browser at portablenorthpole.com and through the free app on iOS and Android. Create your videos, calls, stories and live chats on a computer, phone or tablet, then share them with family wherever they are.
PNP comes in 6 languages, including English, French, Spanish, Italian, Polish and German. Santa's videos, calls, stories and conversations all play in the language you pick, so the magic travels well beyond one country.
With Portable North Pole, in a way, he does. You can schedule a personalized call from Santa to your child's real phone number for the exact moment you choose, or start a live Talk to Santa chat. It's about as close as it gets to calling Santa yourself.
PNP is designed around children's privacy. You decide what to share, and stories and conversations can be reviewed and approved by a parent first. We don't share your information with anyone else, and the data from free trial videos is deleted every year.
Your Magic Pass unlocks all of our Premium content and features. A few experiences are AI-powered, though: Write Your Own Topic Calls, Stories, and Talk to Santa. These create unique, personalized content for your child in real time, which takes extra computing power, so they run on AI Credits instead of a standard pass. Your Magic Pass already includes AI Credits to get you started, and you can add more anytime.
Around Q3 or Q4 I would bring the topic ''is this for one child at a time or I can do for all my Children at once ? Like we have for Video section
The PNP Journey is a personalized Christmas experience that delivers magical Santa moments throughout the holiday season and beyond. With a Magic Pass, simply complete one easy form and PNP takes care of the rest. Available in English, French, Spanish, Italian.
